Privacy Policy

At Erawan Group Ltd, we value your privacy and are committed to protecting the personal information you provide us. This privacy policy outlines how we collect, use, and disclose your personal data in accordance with the applicable laws and regulations.

Scope

This privacy policy applies to all individuals who interact with us, including customers, suppliers, partners, and visitors to our website (www.erawangroupsltd.com).

What personal data do we collect?

We may collect the following types of personal data from you:

Contact information: name, email address, phone number, and physical address.
Order information: details of the products or services you purchase from us.
Payment information: payment method, payment card details, and bank account information.
Communication data: messages, emails, and other correspondence you send to us.
How do we use your personal data?

We use your personal data for the following purposes:

To process your orders and deliver products and services.
To communicate with you about your orders, invoices, and other important information.
To provide customer support and resolve any issues you may have.
To improve our products and services by analyzing customer feedback and preferences.
To market our products and services to you through various channels.
To maintain a relationship with our suppliers and partners.
How do we share your personal data?

We may share your personal data with the following parties:

Our suppliers and partners to fulfill your orders or provide you with services.
Third-party service providers who help us operate our business, such as payment processors, shipping companies, and marketing agencies.
Law enforcement agencies or regulatory bodies as required by law or in response to a valid legal request.
How do we store your personal data?

We store your personal data in a secure manner using industry-standard security measures, including encryption and secure servers.

How long do we keep your personal data?

We retain your personal data for as long as necessary to fulfill the purposes described above. We may also retain certain information for a longer period of time as required by law or for legitimate business purposes.

Your rights

You have the following rights regarding your personal data:

Right to access: You have the right to request access to your personal data that we hold about you.
Right to rectification: You have the right to request correction or update of any inaccurate or incomplete personal data.
Right to erasure: You have the right to request deletion of your personal data in certain circumstances.
Right to restriction: You have the right to request restriction on the processing of your personal data in certain circumstances.
Right to object: You have the right to object to processing of your personal data in certain circumstances.
How can you exercise your rights?

Changes to this privacy policy

We reserve the right to update this privacy policy at any time without notice. Any changes will be effective immediately upon posting on our website.